This Privacy Policy explains how Lucent Freight Services collects, uses, and protects your information when you use our services.

We only collect the information necessary to provide and improve our services, such as your name, email address, and phone number. We do not sell, rent, or share your personal information with third parties.

Your information is used solely to communicate with you, manage your account, provide services, and respond to your requests. We may also contact you regarding updates or relevant service information.

All data is handled securely, and any messages sent through our service may be stored on secure third-party servers used to operate our platform.

By using our services, you agree to the terms outlined in this Privacy Policy.

SMS Disclosure

By contacting Lucent Freight Services via SMS, you agree to receive recurring messages. Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for assistance.

Information Disclosure

Lucent Freight Services does not sell or share your personal information with third parties for marketing or promotional purposes. Your data is only shared when necessary to provide services, comply with legal obligations, enforce our terms, or with your consent.

Data Use & Sharing

We may share limited information with trusted partners under confidentiality agreements or in the event of a business transfer (e.g., merger or acquisition). We may also disclose information if required by law or to protect our rights and safety.

Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal requirements.

International Transfers

Your information may be processed outside your jurisdiction, but we take appropriate measures to protect it.

Cookies

We may use cookies or similar technologies to improve your experience. You can manage these through your browser settings.

Your Rights

You may request access, correction, or deletion of your data by contacting us.

Policy Updates

We may update this policy from time to time. Continued use of our services indicates acceptance of any changes.

Last updated: 03/30/2026